Testimonials

There is no better proof of service than a recommendation to you by your industry peers. If it's worked for them, it will work for you.

Most Bookassist clients come to us on the recommendation of other Bookassist clients. The partnership approach that Bookassist promotes, the expertise delivered, the level and reliability of technology and dedicated account management mean that Bookassist client partnerships consistently excel, as the following comments prove.

I risultati ci sono

Nel campo del booking on line ormai se ne vedono di tutti i tipi, ed è giusto affidarsi a persone con cui trovare dei principi da condividere per ottenere obiettivi comuni. Il modello di business creato dalla bookassist a mio avviso ne rispecchia le caratteristiche ideali. Lo sviluppo della movimentazione e di fatturato del sito dell'albergo porta benefici per entrambe. Se a questo si aggiunge un fattore fondamentale ,quale il rapporto umano tra le persone, il pacchetto può solo che funzionare. La differenza che ho percepito rispetto ad altri competitors è il non voler forzatamente entrare e prendere tutto il possibile (vedi domini, costruzione sito, o db), ma svolgere vera e propria consulenza, con presenza e competenza. Il fatto poi di non voler vincolare a tutti i costi, è un ulteriore esempio della loro consapevolezza di saper fare bene. I risultati ci sono, e anche meglio del previsionale. Non mi sembra proprio poco!

Fabrizio Roscioli

Gruppo Roscioli Hotels Roma

Dramatic Increase

We have been using Bookassist in our two Irish hotels - the Slieve Russell, Co.Cavan and Buswells, Dublin for over 18 months. During this time there has been a dramatic increase in business through the direct online channel especially since starting the Bookassist Trafficbuilder programme.  The relationship with Bookassist has been a very fruitful one and we are now in the process of integrating a third property -  The Belfry, Birmingham, UK. Bookassist are very reliable and adopt a very "hands on" approach to their service. They provide an excellent product through their booking engine and their online marketing service is second to none. The Bookassist staff are always at the end of the phone and pushing the boundaries to ensure customer satisfaction.

Paul Melanophy
Online Manager
Quinn Hotels Group

ARCOTEL and Bookassist successful partnership

The success of business relationships depends on the similar philosophy of the partners. Bookassist and ARCOTEL are the best proof of that. ARCOTEL and Bookassist are similar in the philosophy of the organisations, the individuality, the size and relation to the market, their customer orientation and the personal engagement of their staff. The partnership is successful and we have already reached first milestones before the time we scheduled them. Because of intense exchange of know-how and the attractive total package Bookassist put together for ARCOTEL, we anticipate even further success in enhancing the strong web presence of ARCOTEL, the positioning and strengthening of ARCOTEL as business hotels in a fast emerging market, in keeping ARCOTEL ready to react to any upcoming changes quickly and efficiently. Against this background we are delighted to start a long term relationship with Bookassist with anticipated success for both partners.

Manfred Mayer
CEO
ARCOTEL Hotel Group AG

Business up over 60%

Since joining Bookassist in September 2008, on-line bookings have gone from strength to strength and have increased over 60 percent in the last quarter of 2008. This is amazing growth. Bookassist 'Five Star' functionality includes multiple languages, multiple currencies, customer generated reviews, google maps, dynamic packaging, detailed descriptions and images. These have all worked towards increasing our look-to-book ratio. I cannot thank the team at Bookassist enough for all the help offered to us on the set up and seamless transition from our previous underperforming system. One of the most important items we added and are delighted to do is online marketing, especially with PPC campaigns. Our return on investment has proven to be so significant that I have no problem investing the money as it so tangible. The clear, concise and comprehensive monthly reports encourage us in understanding the power of on-line bookings from our own website, and the importance offering the customer choice in terms of room categories. Recently with Bookassist's help we have added 'add-ons' which now offer our customer when booking the facility to add a treatment from our Indian Spa, or Champagne on arrival, flowers and chocolates and we hope to roll this out further with tickets for shows in Cork etc. One of the best decisions made by us here at The Kingsley since our big investment in 2006 was to align ourselves with such a great Irish Company as Bookassist!

Seamus Heaney
Sales and Marketing Director
The Kingsley Hotel

Business increased over 50%

Since starting online marketing/Traffic Builder with Bookassist in 2006 we have seen an increase in direct online business through our own website by more than 50 per cent. With the PPC (pay per click) and SEO (Search Engine Optimisation) we have certainly seen an overall improvement in our websites visibility through the various search engines.

Emma Allen
Group Sales and Marketing Manager
Mespil Hotel

Bookassist understands

In today's challenging marketplace it is important to select a Reservations Agent who takes the time to understand your business, is able to respond promptly, and is flexible. Bookassist because of its focus, understands these unique requirements. Their team works diligently, with great detail to our specific needs and we appreciate all their hard work and assistance. It is indeed a pleasure working with Bookassist and we very much look forward to continued success with them in the future.

Pius Furlong
General Manager
Clontarf Castle Hotel

Fantastic service

I have been working with Bookassist for 7 years and we have always received fantastic service from them. They are very customer focused and respond quickly to any queries and requests. They are always contactable, a pleasant change in today's world. The system is easy to use, extremely flexible and does not require lengthly training sessions. I did look at different options over the years just to make sure that we were getting the best value and service but always decided that Bookassist offered the better system both in terms of customer support, cost and product quality. In addition to all of the above, they are very open to suggestions where changes or improvements could be made and all upgrades to the system are free of charge so you know that you always have the most up to date product. I have never had any problems with Bookassist and are happy to highly recommend them to any accommodation provider out there.

Niamh Browne
Group Marketing Manager
Isaacs Group

Bookings increased daily

Bookassist, through their reservations system, supportive and innovative staff, dedication and unfaltering service levels have given us a platform on which we can compete on an international level. Our bookings come from world-wide destinations and have increased daily with the help and advice of Bookassist. Previously we have tried and tested our own customized reservations systems and a number of other booking systems and Bookassist outperformed all of their competitors by far. Bookassist are at the forefront of development and are constantly striving to improve the user-friendliness of their system and their support mechanisms. In a year in which we have opened three hotels, we couldn't have done it without Bookassist's expertise in SEO and PPC with Bookassist we have seen our SEO and PPC deliver more and more bookings week on week.

Michelle Doherty
Group Sales and Marketing Manager
Great Southern Hotel / Mercer Accommodation Group