Your customer IS your business //
Build customer loyalty with rewards

Loyalty System

As a market leader, Bookassist understands the simple fact that, for hotels, capitalising on return business costs far less than generating new business. And it's easier than ever to do. For corporate and booking agents, you incentivise them to continue booking, encourage them to book again and again, and reward their loyalty to your brand. With Bookassist, do all this and more in an online automated system with Bookassist's renowned ease of use.

Introducing Bookassist's Loyalty System - a rewards system for hotels no matter what their size.

Your customer IS your business //
Benefits to your customer

There's a saying: "The reward for work well done is the opportunity to do more." Give your corporate customers and agents every opportunity to return again with your very own loyalty scheme or rewards program.

With the Loyalty System option on Bookassist's Corporate System, your customers can

• accumulate points for every booking
• log in to the hotel's loyalty area
• manage and review their booking history
• cancel or modify their bookings
• track their points accumulated and used
• redeem their points against new bookings
• view preferential rates you offer exclusively to them

You build more loyalty and return business. Your customers experience a higher level of service, brand experience and commitment to their custom. With Bookassist, it's a win win situation.

Your customer IS your business //
Benefits to your business

Your brand is about customer experience. Bookassist has focused on the highest level of customer experience for years through the Bookassist Booking Engine and Site Builder. Now you can also directly reward your guest and build loyalty with Bookassist's Loyalty System option on Bookassist's Corporate System.

Your hotel or hotel group, no matter its size, can

• offer agents a personalised log-in to manage bookings and points
• fast-track corporate or booking agents using stored personal details
• set criteria for points awards to corporate or booking agents
• manually top-up points for special occasions or that extra thank-you
• offer preferential rates to your corporate or booking agents
• allow points to transfer across a group of hotels

Making your guests feel rewarded is as much part of your brand as your logos, colouring, and the welcome afforded by your staff. You owe it to them and you reap the rewards of increased custom.